What redRail by redBus Adds to the Online Train Booking Experience
The railway ticket stays the same. What changes is the support around it, from finding a seat on a full train to getting money back when plans fall through.New Delhi [India], November 13: Booking a train ticket online in India has been possible for more than two decades. The basic steps have not changed much. Passengers search for a train, check seats, pay and wait for confirmation.What has changed is what passengers expect around those steps. They want options when a train is full, a backup when a ticket stays waitlisted and quick refunds when plans change. redRail, the IRCTC-authorised train booking platform from redBus, has built its service around these needs.The Ticket Itself Does Not ChangeEvery ticket booked on redRail is issued through IRCTC’s own system. It c...