Why India’s MSMEs Are the Biggest Beneficiaries of the Automation Wave
New Delhi [India], February 09: India’s MSME sector has always been known for its scale and diversity. From neighbourhood retailers and wholesalers to service providers, manufacturers, and distributors, small businesses form the foundation of everyday commerce. Yet for decades, most MSMEs operated with limited systems, relying on manual processes to manage billing, inventory, accounting, and compliance. In recent years, simple forms of automation have begun changing this reality. Routine business tasks such as billing, record keeping, inventory updates, and compliance tracking are increasingly being handled through digital tools instead of manual processes. As a result, MSMEs stand to gain more from this shift than any other segment of the economy, because even small reductions in manual e...